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Irisong Packaging > FAQ

Frequently Asked Questions

 1. What is packaging?
 2. Who is Irisong?
 3. What kind of packaging products does Irisong supply ?
 4. What kind of packaging products does Irisong manufacture ?
 5. Does Irisong offer custom packaging ?
 6. Where is Irisong located?
 7. Which communication method do you prefer?
 8. May I ask free samples for your bags or other packaging products?
 9. Do you have a printed catalogue for all your packaging products ?
10. How can I get your quotes or pricing?
11. Do you give quantity discount?
12. How to order your packaging products?
13. What's your minimum order ?
14. What's your acceptable payment terms? Do you prefer payment by L/C or bank wire?
15. What is my shipping options? How do you ship your packaging products ?
16. When will my order shipped?

1. What is packaging?

Packaging is the manner in which goods are presented to the public.
Packaging for goods is so important just like apparel for people, with similar function  and  purpose to protect or shelter, clothe or dress, adorn or embellish.

2. Who is Irisong?

Irisong Packaging is China supplier & exporter of packaging products. 

3. What kind of packaging products does Irisong supply ?

Irisong serves her customers all over the world with quality packaging products covering: plastic, non-woven, polyester, cotton, paper & straw products.

4. What kind of packaging products does Irisong manufacture ?

Irisong manufactures LDPE zip lock bags.

5. Does Irisong offer custom packaging ?

Yes. Irisong also supply custom-made packaging products, customize for you with your logo, your style, your material, your specifications.

6. Where is Irisong company located?

Irisong Packaging is located in Yantai, a coastal city in Shandong Province, China.  

7. Which communication method do you prefer?

You may contact Irisong by fax, e-mail, phone call, or business letter if you like. In English or Chinese. We have difficulty in other language.

8. May I ask free samples?

Many but not all customers can get our free samples. Please let us know your enough information to help us to decide if we should send free samples to you. If you need us to speed-post the samples,  sometimes you are maybe required to offer your account number for the postage. If the sample is expensive or we haven't the exact samples in hand & we must produce specially for you, you are possibly required to pay for the samples.
Irisong Free Items

9. How can I get your printed product catalogue ?

Irisong product catalogue is available, in paper or electronic. Visit our website http://www.irisong.com which is updated in regular basis. They are supplementary with each other.

You can also contact Irisong for more details on new items and current stock items.

10. How can I get your quotes or pricing ?

First, you are required to let us know who you are. Please let us know your full contact information, which of our packaging product you are interested in, the information of goods you will pack, the specifications, order quantity, & other requirements if any. 

11. Do you give quantity discount?

Yes. Normally larger quantity means lower price.

12. How to order your packaging products?

A. Please let us know which product you want to buy, all detailed specifications, quantity, and requirements. And what you wish to pack. Sometimes you need to send us a sample to help us to know what you really want.

B. We come to an agreement on price, quality, quantity, packaging, delivery time, payment, & other terms.

C. You are normally required to send us a purchase order or we sign a contract between us. If payment terms is L/C, you should open a letter of credit accordingly.

D. Irisong arrange production & shipment according to L/C or contract.

13. What's your minimum order ?

Irisong usually don't accept order less than USD600.00 except it is for sample or some acceptable special use. For Irisong stock items, No MOQ required. 

14. What's your acceptable payment terms? Do you prefer payment by L/C or bank wire?  

Normally Irisong accept L/C at sight or T/T (bank wire) in advance.

15. What is my shipping options? How do you ship your products?

Irisong can deliver the goods by sea shipment, air shipment, continental bridge, combined transportation, or express. Just according to your opinion. Of course the freight will be included into the value & finally paid by the buyers.

16. When will my order shipped? What is normal lead time for delivery ?

Normally 10-30days after receiving your L/C or T/T payment. It is based on our stock condition & your order quantity.

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